The competition might not be very good. You could totally be setting the wrong benchmarks, if you’re measuring yourself against a competition that’s not really that great. And you can also learn a lot about what not to do from competition. But I actually think it sounds quaint

The competition might not be very good. You could totally be setting the wrong benchmarks, if you’re measuring yourself against a competition that’s not really that great. And you can also learn a lot about what not to do from competition. But I actually think it sounds quaint: you learn a lot more from your customers than you do from competition.