High / Low Agency High agency refers to an individual’s capacity to act independently and make their own free choices, whereas low agency refers to a more passive and reactive approach to situations. The high agency vs. low agency model is a way to understand and categorize behaviors and attitudes based on the level of control or influence a person believes they have over their life and circumstances.BUSINESS: Understanding agency levels is important in leadership development, team management, and organizational culture.paul graham Share FacebookTwitterPinterestEmail Previous Project Next Project